Glass N Tint - Privacy Policy
Privacy Policy
GPC 3 LLC DBA Glass N Tint
Effective Date: April 19, 2026
Introduction
GPC 3 LLC DBA Glass N Tint ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and when interacting with our business. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information across all channels, including our website (octinted.com), communications platforms, advertisement campaigns, and customer service operations.
This policy applies to all information we collect about you, whether you are a customer, website visitor, lead, or prospective customer. By accessing our website, using our services, or communicating with us, you agree to this Privacy Policy.
Information We Collect
Information You Provide Directly
We collect information you voluntarily provide to us, including:
Contact Information: Name, phone number, email address, mailing address, and vehicle information
Service Requests: Details about the glass or tinting services you request, vehicle make/model/year, and appointment preferences
Communication History: Messages sent via SMS, email, phone, or other channels
Payment Information: Billing address and payment method (processed securely through third-party payment processors)
Feedback: Reviews, testimonials, and customer feedback about our services
Information Collected Automatically
When you visit our website or interact with our digital properties, we automatically collect:
Website Usage: Pages visited, time spent on pages, links clicked, and referral sources
Device Information: Device type, operating system, browser type, and IP address
Cookies & Tracking Technology: We use cookies and tracking pixels to understand your browsing behavior, improve website performance, and deliver targeted advertisements
Location Data: General location information based on IP address (not precise GPS data)
Information from Third-Party Sources
We may receive information about you from:
Advertising Platforms: Facebook, Instagram, and Google may share lead information when you interact with our ads
Publicly Available Sources: Information about your vehicle or business that may be publicly listed
How We Collect Information
Direct Collection Methods
Website forms (appointment requests, contact forms, service inquiries)
Phone calls and voicemail messages
SMS text messages and replies
Email communications
In-person interactions or appointments
Social media messages and interactions
Automated Collection Methods
Cookies placed on your browser
Tracking pixels embedded in emails and website pages
Server logs and analytics platforms
Mobile app data (if applicable)
Retargeting pixels from advertising platforms
How We Use Information
GPC 3 LLC DBA Glass N Tint uses the information we collect for the following purposes:
Service Delivery & Operations
Processing and fulfilling service requests and appointments
Communicating with you about your services, updates, and changes
Providing customer support and responding to inquiries
Managing appointment scheduling and reminders
Processing payments and billing
Marketing & Communications
Sending promotional offers, discounts, and service updates
Conducting marketing campaigns via email, SMS, and phone
Requesting customer reviews and feedback
Advertising our services through digital channels
Personalizing your experience on our website
Analytics & Improvement
Analyzing website usage and performance
Understanding customer preferences and behavior
Improving our services, website, and customer experience
Testing new features and optimizing our digital properties
Conducting business research and development
Compliance & Safety
Complying with applicable laws and regulations
Protecting our legal rights and the rights of our customers
Preventing fraud and unauthorized access
Maintaining accurate business records
SMS & Communications
How SMS Works
When you provide your mobile phone number to GPC 3 LLC DBA Glass N Tint (whether through our website, in-person, by phone, or via text message), you are opting in to receive text messages from us. This opt-in may include:
Service Confirmations: Appointment confirmations, reminders, and updates
Marketing Messages: Promotional offers, service specials, and business updates
Customer Support: Responses to questions and support requests
Surveys & Feedback: Requests for reviews and customer satisfaction feedback
Message Frequency & Rates
The frequency of messages will vary depending on your interactions with our business. Some months you may receive several messages; other months you may receive none. Message and data rates may apply depending on your mobile carrier plan.
Opt-In Is Not a Condition of Purchase
Receiving SMS messages from GPC 3 LLC DBA Glass N Tint is voluntary and not a condition of purchase.
Opt-Out Instructions
To stop receiving text messages from GPC 3 LLC DBA Glass N Tint:
Reply STOP to any text message from us
Email us at [email protected]
Call us at 657-289-9189
You will receive a confirmation message when you opt out.
HELP & Support
Reply HELP to any text message
Email [email protected]
Call 657-289-9189
SMS Consent Data Protection
GPC 3 LLC DBA Glass N Tint does not share your text message opt-in data, consent records, or mobile phone number with third parties for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services necessary to deliver your messages (such as GoHighLevel).
Data Sharing Policy
Who We Share Your Information With
GPC 3 LLC DBA Glass N Tint shares customer information only in limited circumstances and never for marketing purposes:
GoHighLevel (CRM platform)
Payment processors
Email & SMS communication providers
Appointment scheduling systems
Website hosting and analytics providers
All service providers are required to protect your data and use it only for authorized purposes.
Legal Requirements
We may disclose your information when required by law or to:
Comply with legal obligations
Protect our rights or property
Prevent fraud or abuse
What We Never Do
GPC 3 LLC DBA Glass N Tint does not:
Sell your personal information
Rent your data to third parties
Share SMS opt-in data for marketing
Cookies & Tracking Technologies
GPC 3 LLC DBA Glass N Tint uses cookies and tracking tools for:
Website functionality
Analytics
Advertising and retargeting
You can control cookies through your browser settings or opt-out tools like www.aboutads.info.
Data Security Practices
GPC 3 LLC DBA Glass N Tint uses industry-standard safeguards including:
SSL encryption
Secure servers
Restricted access controls
Data minimization practices
Data Retention
We retain your information only as long as necessary for business, legal, and compliance purposes.
Service records: up to 7 years
SMS consent: minimum 18 months
Analytics data: up to 26 months
Third-Party Services
GoHighLevel Platform
We use GoHighLevel for CRM, automation, and communications.
Advertising Platforms
Facebook & Instagram
These platforms have their own privacy policies.
Your Rights & Choices
California Residents (CCPA)
You may request to:
Access your data
Delete your data
Opt out of data sharing
We do not discriminate based on your privacy rights.
All Users
You may:
Access your data
Correct inaccuracies
Request deletion
Opt out of marketing
Contact: [email protected]
Children's Information / Age Requirement
GPC 3 LLC DBA Glass N Tint's services are intended only for individuals who are at least 18 years old. By using our website, requesting services, or communicating with us, you represent and warrant that you are 18 years of age or older.
We do not knowingly collect, solicit, or store personal information from individuals under the age of 18. If we become aware that such information has been collected, we will promptly delete it.
If you believe a minor has provided us with personal information, please contact us at [email protected].
Changes to This Policy
GPC 3 LLC DBA Glass N Tint may update this Privacy Policy at any time. Updates will be posted with a revised date.
Contact Information
GPC 3 LLC DBA Glass N Tint
📧 [email protected]
📞 657-289-9189
🏢 1521 S Grand Ave, Santa Ana, CA 92705
Last Updated: April 19, 2026
Important Notice for SMS Compliance
This Privacy Policy complies with A2P 10DLC requirements and applicable regulations including the TCPA.
GPC 3 LLC DBA Glass N Tint follows industry standards for responsible messaging and consumer privacy.